Questions Archives - Water Heaters Only, Inc.

Top Three Signs your Hot Water Heater is about to go

A 40-gallon hot water heater has the possibility of taking good care of you for more than a decade, but sadly they are not built to run forever. We are going to explain the warning signals of hot water heater unit that is about to stop working. We want you to be ahead of these … Read more

What About Tankless?

Tankless water heater technology has been around for over a century, but in recent years have become popular again in the US. Tankless water heaters work in a different way than conventional storage tanks. In a tankless water heater, water passes through a small chamber or box and is heated by a large gas burner or by … Read more

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17283

Water Heaters Only, Inc.

4.8

Based on 140 reviews

review us on

Andrea Suraco

00:44 21 Apr 24

Ron Gautreau #199049 was awesome.He came same day service. He was prompt with calls to let me know exact time of service. Came, inspected and got right to work. let me know everything he was doing and kept me informed during the entire service. Very professional and quick. I was much appreciative of this company and their service tech.

Terrell Smith

00:13 02 Apr 24

Water Heaters Only was awesome. Same day service, price reasonable, worker was friendly and completed the work in timely fashion after explaining everything. Would recommend again.

Gloria Murphy

12:31 27 Mar 24

Don Brown

02:13 27 Mar 24

Alexis was my technician. He arrived on time, was very clear in the estimate. Once we agreed on a replacement and other items, Alexis began work . He was very professional and I could tell he took pride in his craft. I would not hesitate to recommend WHO and Alexis to anyone in need of a water heater installation.

Arnie Rios

16:51 22 Mar 24

My experience with water heaters , inc was great ! It was my first time using them. I google them on my phone and spoke to to Paul customer rep. He was a professional and friendly rep gave me a quote for new. Bradford white water heater and said he would have installer with the right water heater within one hour. He was right on time gave courtesy call arriving in 10 mins. The installer name was Danny he was a great guy , and new his stuff replaced all my copper pipes took pride in his work came out great upgraded to 50 gallon , He put drip pan with a plywood board to hold water heater. I give them 5 stars I would highly recommend them. I will refer them to my neighbors and family that’s for sure ! The gave me a good competitive rate too I call 5 other places they were the best!

Nancy Keener

16:37 18 Mar 24

Same day install ..Julian was professional, answered ALL my questions and super friendly..Did a fantastic job !!! Would HIGHLY recommend...

Virgie M

19:27 14 Mar 24

Water Heaters Only, Danny Gonzales (technician from Riverside, CA) installed the Bradford White water heater 3/13/2024. He did a great job.He communicated well, explained well, and listened well. Service to my greatest satisfaction. He was very patient thoughout the installation process.After my brief yard works, I went inside. He stopped briefly and told me I had a dried tiny flowers on top of my head. His concern was not only his work, but personalized his service. He is a gentleman, not only his best technical skills. Thankful and Grateful he was the installer.Thank you very much Water Heaters Only.Your company is highly recommended to all.

Tracy In

19:02 08 Mar 24

Daniel came out same day to install a new water heater after my old one sprang a leak. When I called to set up the appointment I was quoted a price range between $2100.00 to $2400.00, but when Daniel arrived I was quoted $2800.00 so this was disappointing. He made a phone call and ultimately I paid $2425.00 which was as close as he could get me. So my only complaint is that the person scheduling appointments should not be providing price ranges by phone as it felt like she mislead me into choosing Water Heaters Only. So the 5 stars is for Daniel. He explained what he needed to do and then installed same day and did a great job, cleaned everything up, and walked me through using my new water heater before he left. Thank you Daniel.

Laura Smith

19:18 04 Mar 24

Water Heaters Only was recommended to us by a friend. Cirus was very helpful with info as we discussed over the phone what needed to be done to resolve the problem. He made the appointment for us with Daniel. Daniel was very professional, personable and thorough. He did a great job and we are so happy with our new water heater. Thank you to the team.

Ron Alguire

01:10 01 Mar 24

Water Heaters Only was very responsive to my questions and was able to adjust the schedule to come out earlier at my request. Very clean and quality install in a tight location (thanks Danny). A little higher cost than I expected but am totally happy with my choice .

Brenda Barfield

17:31 26 Feb 24

If you need it today call Water Heaters Only. Outstanding service. On time, quality equipment, courteous, professional. Thank you for saving us. Highly recommended. Competitive prices.

Hayley Lane

14:43 20 Feb 24

We had a great experience replacing our water heater. The service was quick! Max D was very knowledgeable and professional. He answered all of our questions and did an outstanding job. I will definitely recommend this company to my friends.

Tony C

20:35 19 Feb 24

Danny was very professional n meticulous in his work,good personality,enjoyed speaking with him,great asset for the company.

02:05 14 Feb 24

18:48 11 Feb 24

21:17 09 Dec 23

14:18 28 Oct 23

Ron Gautreau, the technician, from Heaters Only did an excellent job installing our water heater. He was professional, experienced, and knowledgeable. I would recommend this company to anyone who wants an honest and professional experience.

Rafael P

18:33 04 Oct 23

My water heater started leaking last Sunday. I sent a message to Water Heaters Only and they responded in a few minutes. I told them what the problem was with my 50 gallon gas water heater. They sent a tech the following day with a new water heater. Tech Alexis installed it and cleaned up when the job was done. Alexis did an outstanding job! The new Bradford White water heater was professionally installed. Drain pan included. They are all professionals, from their office staff to their techs like Alexis!

Inci M. Peykoff

16:42 28 Sep 23

Brian Beukelman

18:51 12 Sep 23

Mike came out only a couple hours after our call about no hot water. It was also a holiday! The water heater itself is great and the installation was very professional. Highly recommend!

Ronald Seldon II

22:17 30 Aug 23

Water Heaters Only gave a fair quote over the phone. The technician arrived on time and did a professional job.

Joe “ZORDEN”

05:59 17 Aug 23

Good prices

Susan Price

15:56 03 Aug 23

Called on a Thursday and Daniel G came out the next day and installed our new water heater and brought everything up to code.He was professional, very clean and explained everything clearly!And it was so freaking hot, but he did super!!

Rich

18:57 02 Aug 23

Could not have had a better experience. They very were professional and explained everything before they performed the work and afterwards. The new water heater looks great. If you need a water heater call them! I highly recommend them!!!

Babana Nayak

11:40 15 Jul 23

Cuong Nguyen

19:53 23 Jun 23

Very fast and efficient. They deserve 5 stars!

RealDiehlProd

02:48 18 May 23

Nothing short of amazing.Fidelity Home Warranty sent people to my home when my pilot light wouldn't ignite. They suggested replacement but informed me that I would have to have custom-built cabinetry installed before I owned the house, removed, and re-installed. It would have been terribly expensive. I called around. I spoke with three businesses getting quotes for each. WHO was the lowest-price. They offered Water Heaters that aren't Rheem. I started to research, Bradford and White are long-standing, have good reviews, and a better warranty.The other companies said they would try to remove the water heater without removing the cabinets. The others suggested they would need two men to do the job.WHO said they could do it in 4 hours with one man. I was doubtful.Then came install day.And Marcus showed up.Professional, courteous, kind, fun, personable, AND CAPABLE. This guy did SOLO what I was told was a job that was both "impossible" without the suggested modifications to my garage OR required TWO men.And all the while I would come out and check on him from time to time to make sure he had water and was welcome to use the restroom if he needed it. I'd crack jokes. He'd laugh. We'd laugh. I've NEVER had an experience with someone coming to my home to make repairs like this, NEVER.From quote to finished product, HIGH QUALITY ALL THE WAY.I'll be back in 15 years, AND I'll refer everyone I know, beginning with my fellow Googlers!

Norman Bellefeuille

22:22 29 Apr 23

The technician, Julian Arroyo, was punctual, professional, and knowledgeable. He explained the replacement to my wife and I. The company took the damaged water heater away. Great company, great service, great technician.

Perry Anderson

18:15 14 Feb 23

Michael Ledieff came and replaced my old 40 gallon tank water heater with a new one. He was very professional and explained everything to me. I am happy with there service.

Bob Marcia

00:31 10 Feb 23

Very impressed with the professionalism of this company.Julian did an outstanding job on my WH install. Went above and beyond to see that I was satisfied with the job.Seems like the past couple of yearsit’s been difficult finding company’s willing to put the customer first.

Jody Sweeten

23:50 22 Nov 22

We had our water heater go out just before the weekend, we called Water Heaters Only on Monday morning and they came out the same day! The technician, Ron Gautreae, was great! He was professional and very helpful. He set to work and was done quickly! He was in and out in a couple hours. Thanks Water Heaters Only for the great service!!

Michele Fleischer

23:35 19 Nov 22

Brad at Water Heaters Only was straight forward with us about the different types of water heaters available and did a great job installing our new water heater. We were very happy with our entire experience with Water Heaters Only.

Matthew Fatheree

23:48 31 Oct 22

I had to call a few times, because I didn't know the model or serial number of my water heater, but they were very a great help to me in ordering parts to fix my water heater, rather than just trying to sell me a new unit.The day the parts arrived was a holiday. They sent out Mike ( Michael Ledieff ) within a few hours of me calling, and within 2 hours of Mike arriving I had hot water again. On a holiday!Ultimately, they saved me over $1500, because I was thinking about replacing my entire unit, but they were able to assist me in getting what I needed for much less.5 stars. I would recommend them, and use their services again.

Tomoko Kamei

03:37 25 Oct 22

Our technician was Michael (Lendieff), and he installed a new water heater for us. Very professional and knowledgeable fast and clean work done was very much appreciated. Definitely recommended and will do business with this company again. Thank you.

Tracy Trammell

03:51 24 Mar 22

Service was great. Young man did a thorough job and was neat and clean. Recommend this company!

Denise Solis

22:40 20 Jan 22

I just want to share my experience Johnny the technician came out he was very professional explained everything to me. Replaced my old water heater that was 20 years old with a new one everything looks amazing and I'm back with hot water.Thank you Johnny I appreciate all your hard work I will definitely call again And let my neighbors know what great service you give.

Mary Jo Ussery

02:44 26 Oct 21

We live in San Diego. John B. Was very professional. I would use this company again.

Byron Kester

00:38 09 Oct 21

Put in New Water Heater in under 2 hours with no leaks, with new hardware also.

Breon Stell

23:25 11 Aug 21

My water heater stopped working, I called and got a fair price for a new water heater. I was able to get it replaced quickly and fast. My technician (Johnny Salazar) was professional and did excellent work.

gary nedeau

23:30 12 Jul 21

David was out the day after I called which was on a Sunday! Shawnee was the first contact and she is awesome to deal with. She got me the water heater install the next day. The installer, David Pullen (24 years with this company, that says something!!), was on time and very professional explaining each procedure as he went. Looks great, and he cleaned up when done. I would highly recommend this company.

Mike Troncoso

15:47 12 Jul 21

My technicians name was Brad, he showed up within the timeframe he gave me and completed my new water heater install in the amount of time he told me it would take! He did an excellent job, was very courteous and professional. Will definitely recommend your company and Brad to friends and family in need of a new water heater!

Jesse Pompa

18:06 07 Feb 21

The cost of my water heater installation was in the range I was quoted and Johnny removed my old water heater and installed the new tank quickly and professionally. He was very efficient, wore a mask the whole time, and answered all of the questions that I had. We did have a small issue with scheduling the service, as we had to be rescheduled due to a staffing issue, but we were flexible on our end so it wasn't a problem. Overall, I was very happy with the cost and service we received.

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